Accessibility Statement
Waterloo Movers Accessibility Commitment
Waterloo Movers is committed to providing an accessible and user-friendly experience for all customers in the Waterloo area, including people with disabilities. We believe that everyone should be able to access information about our moving services, book moves, and communicate with our team in a way that meets their needs. This Accessibility Statement explains the steps we take to support accessibility and the options available if you need assistance.
Our Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are widely recognized as the international standard for web accessibility and are designed to make digital content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to incorporate accessibility into our design, development, and content processes, so that customers seeking accessible Waterloo Movers services can use our website with greater ease and confidence.
Screen-Reader Support
The Waterloo Movers website is designed to be compatible with commonly used screen-reader technologies. We use proper heading structures, descriptive page titles, and meaningful text for interactive elements where possible, to help users who rely on screen readers understand and navigate our content more efficiently.
Images that contribute to the understanding of our services are given alternative text, so that they can be described by assistive technologies. Purely decorative images are implemented in a way that allows screen readers to skip them, reducing unnecessary noise for users.
Keyboard Navigation
We understand that many people navigate websites without a mouse. For this reason, our website is designed to be operable using keyboard-only navigation. Users can typically move through links, buttons, and form fields using the Tab, Shift plus Tab, Enter, and Space keys, as well as arrow keys where applicable.
We work to provide a visible focus indicator so that keyboard users can clearly see which element on the page is currently selected. This helps ensure that someone arranging a move with Waterloo Movers can complete forms and navigate service details using the keyboard alone.
Ongoing Improvements and Testing
Accessibility is an ongoing effort. We review our website periodically to identify and address accessibility issues, particularly when we introduce new features, services, or content. Where practical, we take guidance from accessibility specialists and user feedback to prioritize improvements that make the greatest impact for people with disabilities.
While we strive for WCAG 2.1 AA conformance, some areas of the site may not yet fully meet this standard. We are actively working to identify these issues and improve the accessibility of the overall experience.
Accessibility Support and Requests
Waterloo Movers wants to ensure that people in the accessible Waterloo Movers area can obtain information and services in a way that works for them. If you experience any difficulty using our website, encounter a barrier, or have trouble accessing specific content, we encourage you to contact us and let us know.
When you contact us about an accessibility issue, please describe the problem you encountered, the page or service you were using, and the type of assistive technology or device you were using if you feel comfortable sharing that information. This helps us investigate, offer an alternative method of access, and work toward a permanent fix where possible.
If you require information about Waterloo Movers services in an alternative format, or need assistance with booking or managing a move due to an accessibility need, our team will make reasonable efforts to accommodate your request.
Commitment to an Inclusive Experience
Waterloo Movers values the diversity of our customers and is committed to providing an inclusive digital experience for everyone. We will continue working to enhance accessibility across our website and services in the Waterloo area, so that all customers can plan their moves with independence and confidence.
